Marketplace rules

These rules are binding for every RMTGG user. By registering you agree to them. The administration may reduce or cancel any penalty, and may change the rules after notifying users.

1. General rules

1.1. Exchanging contacts

Passing contact details to another user (Telegram, Discord, VK, phone, email and so on) and moving a deal off the marketplace is prohibited. All deal-related communication stays in the on-site chat. Penalty: temporary ban for a first offence, permanent for a repeat.

1.2. Reviews

Inflating reviews, blackmailing with a review and changing old reviews without cause are prohibited. Penalty: the review is removed; a repeat leads to a ban.

1.3. Disclosing information

Disclosing information about another user (name, in-game identifier, deal amounts) with intent to harm is prohibited. Penalty: full ban and refusal of payouts.

1.4. Private chat

Insults, threats, spam, advertising and 18+ material without the other party's consent are prohibited. Penalty: a warning, then a chat or account ban.

1.5. Fraud and financial schemes

Defrauding a counterparty, carding, pushing funds through the marketplace with no intention of trading and swapping funds between payment systems are prohibited. Penalty: full ban, refusal of payouts, ban of any new accounts.

1.6. Marketplace accounts

Buying, selling or transferring RMTGG accounts is prohibited. Penalty: ban of all linked accounts.

2. Rules for sellers

2.1. Bypassing the marketplace

Handing over goods without payment through the marketplace, offering "direct" payment or bartering goods is prohibited. Penalty: full ban and refusal of payouts.

2.2. Early confirmation

Asking the buyer to confirm an order before the goods are actually delivered is prohibited. Penalty: temporary ban.

2.3. Misleading offers

Publishing offers with a knowingly wrong price, an empty or meaningless description, duplicating identical listings and posting goods in the wrong section is prohibited. Penalty: offers are removed, the fee is charged retroactively, a repeat leads to a ban.

2.4. Ignoring the buyer

The seller must answer the buyer on an active order and deliver within the stated time. Penalty: a warning, then a temporary ban.

2.5. Offer content

Images and texts with unlawful, extremist or pornographic content, links to third-party resources or photographs of people are prohibited.

3. Prohibited goods

• goods obtained by hacking, carding or any other unlawful means;
• personal data, documents, training in unlawful activity;
• unlicensed and malicious software, cheats that grant access to other people's accounts;
• social network accounts, banking and payment services, phone numbers;
• betting, casinos, lotteries and any "random" goods;
• 18+ material, spam and engagement-farming services.

Penalty: account ban, and in serious cases refusal of payouts.

4. Seller liability

Situation	Refund to the buyer
Goods not delivered or delivered incomplete	up to 100%
Currency or item obtained unlawfully	up to 100%
Game sanctions for the purchase itself	up to 50%
The previous owner recovered access to the sold account	up to 100%
Service not performed or performed with a negative result	100% plus damages
Game account banned because a bot was used to perform the service	100% plus damages
Significant delay in performing the service	payment is reduced in proportion to the delay
Buyer cancels a started service without cause	the seller is paid 50% of the work done

5. How a deal works

1. The buyer pays for the order from their internal balance — the money is frozen by the marketplace.
2. The seller delivers the goods and marks the order as fulfilled.
3. The buyer checks the goods and confirms receipt — the money is transferred to the seller.
4. If the buyer does not confirm, the order closes automatically once the section's inspection period expires (from 24 hours to 7 days depending on the type of goods).
5. The seller may refund the money at any moment before the order closes.

6. Disputes and arbitration

If the parties cannot agree, either of them may open a dispute on an active order. A staff member joins the order chat, studies the correspondence and the evidence and issues a decision: full refund, partial refund or no refund. Agreements recorded in the on-site chat are taken into account. The arbitration decision is final.

7. Money

• All settlements are in USDT. Deposits and withdrawals use the TRC20 network.
• The balance is a marketplace account record, not a bank deposit; no interest is paid.
• Withdrawals are processed manually after a check. A hold period applies between the request and the payout (48 hours by default) — it protects against withdrawing stolen funds.
• The withdrawal fee is listed on the Fees and payouts page.
• The marketplace may delay a payout until a check is complete if fraud is suspected.

8. Limitation of liability

RMTGG provides a trading venue and an escrow service. The deal is concluded between users. The marketplace is not a party to the deal and is not responsible for the actions of game rights holders, including bans of game accounts.